Product-Focused Operations & Logistics Leader
Dynamic Operations and Logistics Leader with over 5 years of experience in fleet management and project leadership, now strategically transitioning into Product Management. Leverages a strong foundation in systems optimization and cross-functional coordination, complemented by recent hands-on experience in building AI-powered productivity tools. Passionate about applying analytical rigor and technical acumen to develop innovative product solutions that drive efficiency and growth.
Medical Coordinator
Medcall
Jul 2023 - Jul 2024
As Medical Coordinator, I oversaw the urgent coordination of medical assistance for clients, primarily based in France. This involved securing immediate access to hospitals and doctors for emergency cases, serving as a critical liaison between patients, healthcare providers, and insurance companies. My role ensured timely and accurate support, effectively managing complex medical logistics under pressure.
Road fleet manager
Groupe Carré d'or
Jan 2019 - Jan 2023
As Road Fleet Manager, I was responsible for the direct supervision and strategic management of the company's entire fleet operations in Abidjan, Ivory Coast. This encompassed coordinating all vehicle maintenance, repairs, and inspections to optimize performance and extend asset lifespan. I also developed and implemented key cost-saving strategies, while ensuring strict compliance with industry regulations and safety standards, and led a team towards achieving organizational goals.
Store supervisor
Armando
Jan 2013 - Jan 2015
As Store Supervisor, I managed the comprehensive day-to-day operations of a men's apparel store, focusing on enhancing both efficient functioning and optimal customer experience. My responsibilities included implementing strategic merchandising initiatives designed to maximize sales and elevate product visual presentation. This role was critical in driving retail performance and ensuring brand standards were consistently met.
Supervision of building construction
Global Business Company
Jan 2012 - Jan 2013
In this role, I oversaw the on-site supervision of building construction projects, ensuring all activities adhered strictly to architectural blueprints and engineering specifications. I was responsible for coordinating various construction phases and managing site logistics to maintain project timelines and quality standards. This involved close collaboration with contractors and workers to ensure efficient and safe project execution from inception to completion.
Business Management
Islamic University of Lebanon
Jan 2010 - Jan 2012
Life Sciences
Bazourieh Public High School, Al Bazourieh-Tyr
Jan 2009 - Jan 2010
AI-Powered Productivity Tools & E-commerce Platform Development
Jan 2024 - Dec 2024
Independently explored product design, UX, and AI integration by building full-stack web applications, applying principles of MVP definition, iterative testing, user journey mapping, and basic product metric tracking.
French , English , Arabic
Product & Technical Development
Operations & Logistics
Leadership & Strategy
Communication